Corporate Governance
Management Approach
The Company recognizes the importance of corporate governance, or good corporate governance, and thus adopts the “Good Corporate Governance” set by the Stock Exchange of Thailand and, therefore, has implemented such “Good Corporate Governance” to guide the Company’s operations in order to enable effective and transparent management, ensuring trust and confidence among shareholders, investors, stakeholders, and all related parties.
The board framework comprises the Board of Directors and various Sub-committees appointed by the shareholders. Members of the Board possess a diverse range of qualifications and expertise—forming a comprehensive Board Skill Matrix—that aligns with our strategic direction, including Economics, Banking, Finance & Securities, and Legal affairs.
Nomination & Selection Process
The Board of Directors appoints the Nomination and Remuneration Committees to screen and consider to ensure that the nomination procedures of the Board of Directors and high-level of executives, as well as remuneration, to ensure transparency, fairness, and appropriateness with regard to the business operations. For the nomination procedures, there will be at least 90 days’ notice prior to the opening for nominations from shareholders. In order to find the person who best suits the organization, the nomination process take into account diversity, such as gender, age, race, nationality, or religion, as well as diversity in each occupation based on experience or skills.
Self-assessment of the Board of Directors and Sub-committees
The Company conducts a self-assessment of the board of directors and sub-committees related to good corporate governance according to the board self-assessment form issued by the Stock Exchange of Thailand by conducting an evaluation form for both collectively and individually at least once a year. The Board of Directors jointly set criteria for self-assessment of the performance of both the collectively and individually. Self-Assessment is required to be conducted annually, and the Board of Directors will jointly consider the evaluation results to determine ways to improve work.
2024 Board Performance Assessment
Anti-Corruption
Management Approach
The Group is dedicated to conducting business with social responsibility and stakeholder accountability, grounded in the principles of Good Corporate Governance and Business Ethics. We have established robust policies and operational guidelines to prevent corruption across all organizational activities. A formal, written "Anti-Corruption Policy" has been implemented to provide definitive guidance and foster long-term sustainable development. The Group consistently reviews anti-corruption measures, conducts Bribery Risk Assessments, and updates its anti-corruption manuals to ensure full alignment with applicable laws and operational requirements. This policy is actively communicated to both internal and external stakeholders. Furthermore, comprehensive training sessions are provided to directors, executives, and employees.
For further information, please refer to
Anti-Corruption Manual
Whistleblowing and Grievance Mechanism
In order to encourage both internal and external stakeholders to participate in the Good Corporate Governance process, the Company therefore has set a policy in the event that various groups of stakeholders have questions or see actions suspected of violation or non-compliance with laws, regulations, or business ethics, or suspicions that may lead to corruption, can report clues or complaints together with sending evidence and details through the whistleblowing channels as follows:
Performance
Anti-Corruption Performance
In 2024, the Group reviewed and assessed its anti-corruption measures, providing training and communicating the "No Gift Policy" to directors, executives, employees, and business partners. Furthermore, the Board of Directors resolved to engage an independent consultancy firm to conduct a Special Audit regarding a subsidiary's solar power plant project, following allegations made by the Securities and Exchange Commission (SEC). The Audit Committee monitored and reported the findings to the Board of Directors and the Thai Private Sector Collective Action Against Corruption (CAC). As a result, the company has successfully maintained its CAC Certification to date.
Customer Relationship Management
The Group adheres to a customer service code of conduct that emphasizes Good Corporate Citizenship alongside corporate governance that integrates social and environmental responsibility as a shared business standard. We conduct continuous customer satisfaction assessments within our Biodiesel and Renewable Energy business units. These evaluations focus on ease of communication, progress reporting, problem-solving efficiency, and the overall quality of products and services. The Group is committed to fostering sustainable development among our business partners by providing guidance and support, including knowledge sharing, performance evaluations, and constructive feedback for improvement. We have established the "EA Customer Service Code of Conduct" to guide our partners in acting as responsible corporate citizens, ensuring tangible commitment to social and environmental governance and maintaining high shared business standards.
Furthermore, the Group has established a formal “Supplier Code of Conduct”. This code is built upon principles and guidelines that strictly adhere to all relevant laws and regulatory requirements. It is also fundamentally aligned with internationally recognized charters and global standards, such as:
For further information, please refer to
Business Code of Conduct
Performance
Product quality meets established standards.
Delivery of products/services meets customer requirements.
Product packaging is in good condition upon receipt.
Provision of technical support and product-related services.
Effective handling and resolution of issues.
Achieve a satisfaction level of no less than 90%
Sustainable Supply Chain Management
Management Approach
The Group is committed to the continuous improvement of our supply chain management processes to ensure robust risk governance, transparency, equity, and integrity. We also focus on capacity building and supplier development to foster long-term business resilience and partnerships. Our procurement guidelines ensure the timely delivery of high-quality products and services, while ensuring supplier compliance with international standards such as RSPO, ISCC, ISO 9001, ISO 14001, ISO 45001, and IATF 16949. Supplier selection and evaluation criteria encompass social responsibility, the use of eco-friendly products, legal labor practices, and strict adherence to Human Rights. Suppliers are categorized by product/service type and their respective ESG risk profiles. We synchronize procurement, production, delivery, and distribution through an e-Bidding system to enhance transparency and maintain Business Continuity Plans for unforeseen events. We actively monitor the performance of ESG-critical suppliers and maintain a diversified supplier base to avoid over-reliance on any single provider.
ESG Program for Suppliers
Supplier Assessment and Selection: The Group employs comprehensive selection criteria for enrollment in our Approved Vendor List (AVL), which strictly incorporates ESG performance metrics. In addition, we conduct ESG Risk Assessments through a Self-Assessment Questionnaire (SAQ), evaluating key areas such as Climate Change, Human Rights, Anti-Corruption, and Corporate Governance.
Supplier Evaluation and Development: We conduct continuous performance evaluations covering quality, ESG standards, and management capabilities. This includes annual assessments, On-site Audits (Site Visits), and capacity-building training sessions. The Group has adopted the SMETA (Sedex Members Ethical Trade Audit) framework as a guideline for developing our supplier assessment criteria. Furthermore, we recognize international certifications such as ISO 9001, ISO 14001, and ISO 45001 as valid indicators of supplier compliance and excellence.
Supplier Risk Mitigation Approach: The Group implements a risk mitigation program by identifying performance gaps and establishing Corrective Action Plans (CAP) for assessed suppliers. This is designed to enhance sustainability performance and proactively mitigate potential risks within the supply chain. These action plans are closely monitored. Should a supplier fail to comply with the specified requirements within the agreed timeframe, the company reserves the right to impose sanctions, including the suspension of orders or termination of the business contract.
Supplier Training: We conduct online training sessions to communicate our ESG initiatives, specifically targeting Key Suppliers. The curriculum covers critical topics, including the ESG Program, the Supplier Code of Conduct, and Anti-Corruption practices.
